Kurti

I’m a Return and Refund policy. I’m a great place to let your customers know what to do in case they are dissatisfied with their purchase. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.

We charge Convenience Fee, which comprises -

(a) Platform Fee

Flat platform charges of ₹29, applicable to all customers (including Prive Users) for platform upkeep, onboarding the most stylish brands on the platform and seamless customer experience.

(b) Packaging & Delivery Fee

₹70/- for order value upto ₹499/-

₹20/- for order value above ₹500/- upto ₹999/-

Free delivery for all the orders above ₹1000/- and above ₹149/- for Prive Platinum Users

(c) Additional Fee

Chargeable to the customers with higher return records, to ensure hassle-free return experience, additional cost of logistics and customer support engagement. This additional fee can be chargeable 'nil' upon reduction in returns per order.