We charge Convenience Fee, which comprises -
(a) Platform Fee
Flat platform charges of ₹29, applicable to all customers (including Prive Users) for platform upkeep, onboarding the most stylish brands on the platform and seamless customer experience.
(b) Packaging & Delivery Fee
₹70/- for order value upto ₹499/-
₹20/- for order value above ₹500/- upto ₹999/-
Free delivery for all the orders above ₹1000/- and above ₹149/- for Prive Platinum Users
(c) Additional Fee
Chargeable to the customers with higher return records, to ensure hassle-free return experience, additional cost of logistics and customer support engagement. This additional fee can be chargeable 'nil' upon reduction in returns per order.
